Woman’s 125-Item Instacart Order Canceled While Shopping, Instacart Offers $7 For Her Time In Viral TikTok

It seems like every week we hear from someone who delivers for one of the many app companies about how frustrating it can be. By now we all know they don’t seem to be very helpful to the delivery person in frustrating situations.

The latest story comes from TikToker Maliyah Gibbs who was in the middle of picking a huge order for Instacart, but all of a sudden it disappeared. She reached out to Instacart for help and was met with a pretty disrespectful response. 


Maliyah works as a shopper for Instacart as a side job.

Image credits: @maliyahgibbs

When she saw a 125-item order at the Central Market in her Instacart account, with a $191 tip she immediately got to work.

Image credits: @maliyahgibbs

All of a sudden, the order disappeared. Turns out, the customer canceled the order.

Image credits: @maliyahgibbs

The helpdesk person said the company could only refund her $7 for the order.

Image credits: @maliyahgibbs
Image credits: @maliyahgibbs




Grocery Store
Photo by Pixabay on Pexels

She disagreed with the helpdesk employee because she spent so much time picking the order


Image credits: @maliyahgibbs


Image credits: @maliyahgibbs

The helpdesk worker said that he may block her account


Image credits: @maliyahgibbs

Commenters overwhelmingly sided with Maliyah in this situation. Some say they’ve had similar experiences.

Image credits: @maliyahgibbs

Watch the full video here:

@maliyahgibbs

This is only part 1. @Instacart @Instacart Care Team you need to do better!! This shouldn’t be allowed to happen! #instacart #storytime #instacartshopper #instacartshopping

♬ original sound – Maliyah Gibbs

She even provided screenshots of her conversation with helpdesk support.





Image credits: @maliyahgibbs

 

h/t

Nate Armbruster

Nate Armbruster is a stand-up comedian and writer based in Chicago who is likely writing a joke as you read this. Find him online at natecomedy.com.