If you have ever worked any sort of customer service job, whether it be food industry, hospitality, retail, or anything else where you have to interact with the public all day long, then you 100% have enough horror stories to fill an entire book, probably. Twitter user @phantomparades recently asked her followers in the customer service and food industry to “PLEASE reply with the weirdest/rudest customer service experience” they’ve ever dealt with. “I’m always curious to hear about dumb a** customers,” she added.
If you’re in customer service/ food industry etc. PLEASE reply with the wierdest/ rudest customer experience you’ve ever dealt with. i’m always curious to hear about dumb ass customers
— kirsten DIEGO HARGREEVES SIMP (@phantomparades) July 1, 2020
She also included her own weirdest and rudest customer service experience, writing: “I think the worst person i’ve ever dealt with was like 3 years ago, i was ringing someone out and she got an attitude with how i was folding her clothes, she told me to stop so i did & assumed she would fold them herself like she SAID she would. instead she asked “are you gonna help me?” and me being confused- said “Ma’am you told me not to?” and she got SUPER heated and said “Oh no. Get me a manager i am NOT dealing with this attitude.” I was like EXCUSE ME? LMFAO. I was almost ready to lose my job. she was so mad for NO reason.”
“are you gonna help me?” and me being confused- said “Ma’am you told me not to?” and she got SUPER heated and said “Oh no. Get me a manager i am NOT dealing with this attitude.” I was like EXCUSE ME? LMFAO. I was almost ready to lose my job. she was so mad for NO reason. 2/2
— kirsten DIEGO HARGREEVES SIMP (@phantomparades) July 1, 2020
Her Twitter thread quickly went viral as people from all walks of customer service life shared their weirdest, rudest, customer experiences, proving the customer is NOT always right:
1.
I worked at a movie theater & a man came in late and yelled at me bc I was filling his soda too slowly. I explained the soda machine only has one speed. He paid in change & DROPPED it all on the counter so I had to pick some coins off the floor. Then he complained to my manager! https://t.co/NbKsVH1ffG
— Lisa Hanawalt (@lisadraws) July 7, 2020
2.
I worked as a customer assistant in Morrisons at the butcher department and once gave a women a burger for FREE because it was the last one and she submitted a formal written complaint about me to the duty manager saying I involved her in an act of theft without her consent. Cba https://t.co/0AgpeVtFSK
— KIMBERLY CURLEY🏄♀️ (@kimberlycurley) July 4, 2020
3.
17 years in customer service and only a handful stand out. The worst was a regular that came into the bank, came to my line and said “are you expecting or just overweight?” I was like excuse me? He repeated his question word for word. “I’m just fat thank you” “I thought so.”
— MLB Commissioner Shayla says Black Lives Matter (@Shaylarz) July 3, 2020
4.
The person who tried to punch me through the drive-through window because I told him that we had to charge 25 cents for extra Mcnugget sauce.
— Mercutio (@fdowney) July 5, 2020
5.
Worked at a home appliance and décor store. Had a lady try to return a patio chair either without a receipt or way past the cutoff date. When we told her she couldn’t, she said it was worthless and literally THREW THE CHAIR ACROSS THE ROOM and then stormed out.
— (@VenomHalos) July 1, 2020
6.
I worked in the Card Factory and was knelt down filling the drawers. Someone sat on my back because “they were tired”. When I pointed out I was not a chair, they said “the customer is always right”. I still do not identify as a chair.
— Jade (@SocAwk20) July 5, 2020
7.
Well, there WAS that one dude who threaten to kill me because I accidentally brushed his foot while sweeping the floor one morning. https://t.co/5iHX7fEPl9
— SomecallmeJohnny (@Somecallmejon) July 6, 2020
8.
When I managed a shoe shop I nicely asked a small child to stop kicking me in the face while I fitted his shoes and his dad told me that I ‘shouldn’t be working with children’ 😌😌😌
— marceline (@megan_collett) July 2, 2020
9.
I once had to serve Harvey Weinstein. He barked orders at me and only tipped 5 percent on a black card. But I wasn’t in the mood and adjusted it to 30 percent https://t.co/Ypg95lrtRN
— Solomon Georgio (@solomongeorgio) July 7, 2020
10.
a regular kept unhooking my bra and instead of banning him from the premises the owners made me help him set up a private room so he could propose to his girlfriend https://t.co/SCa5QLls7L
— david byrnes scream at the end of road to nowhere (@rachelmillman) July 7, 2020