11.
The ice dispenser broke at the fast food joint I used to work at. As a temporary fix while we waited for the repair guy to come take a look at it, we set out a giant serving bowl full of ice with tongs, so people could still ice their drinks.
About 10 minutes after putting out the ice bowl, a customer comes up to me to complain that the machine isn’t dispensing ice. I tell him, “We know. A repair guy was called, but he’s not here yet. In the meantime, there’s a bowl next to the soda fountain, so you can still get ice.”
The guy immediately gets an attitude about it. “How do I know that ice hasn’t been sitting out there all day?” I stare at him for a good few seconds before saying, “Because it’s still solid.” “…” “If left out at room temperature ‘old ice’ would just be water.” “I want to speak with your manager.”—CentSG2
12.
Worked at a gas station. I watched a customer pull up, whip her door open and slam it against the large, shiny silver pole that protects cars form running into gas pumps.
She then proceeds to furiously get out, scream with her head facing the heavens, and run into the gas station telling me I need to be more careful where I place those. The thing has been cemented into the f***ing ground for over twenty years.—Freakawn
13.
Was told it was a gluten ALLERGY. So we have to like shut the kitchen down. For dessert she orders the chocolate cake. “Ive been good on my diet, don’t judge me! ” also I SAID NO TOMATO IM DEATHLY ALLERGIC! we apologize, remake.
She smothers it in f***in ketchup. Also “i can’t have the grape pop. (The flavor no one ever wanted) Im allergic to artificial grape” i get a cool super sour candy spray. She wants it. Im like “oh, sorry its grape” “that’s ok! Its sour so it doesn’t count!” Smdh stop faking allergies!—IssaLlama
14.
“Man, ya’ll don’t know how to treat customers. It’s why you all losing money. I’m going to Lowe’s.” From a customer yelling at customer service, in a Lowe’s.—ohitsmark
15.
“I’m allergic to gluten. I want you to point out all of the candy in your candy shop that is gluten free.” I do as requested. She buys a sh*t ton of licorice. me: “Um, ma’am, that licorice contains gluten.” “Oh, a little bit won’t hurt me.”—creepingjennie
16.
When working at Wal-Mart electronics around 8 years ago, I dealt with a sudden torrent of people returning wireless products. They were furious that these devices needed to be plugged in to charge.
I had customers insisting that the other employees said their phone/keyboard/controller/etc. would “absorb electricity” from sockets as they walked around the house. We had to put up “wireless devices do not charge wirelessly” signs around the entire department.—TimRHowell
17.
I used to work in a store that sold stuff for getting organized and we carried step ladders for people who might be putting stuff up on high shelves. We had two different models which were completely identical except one had two steps, and the other had three steps. And the larger one cost like $5 more.
One night the store was completely dead when this guy walks in and asks if we have step ladders, so I show him the two choices. He asks all these questions about which one I think is better and whether I recommend one or the other and a bunch of other inane stuff and all I can tell him is that the ONLY difference is the extra step and about $5 in price.
So the guy says, “Ok let me think about it for a minute.” So I leave him to it. He ponders this life-altering choice for an hour. He calls his wife to discuss it four times. After endless hemming and hawing he ends up not buying either one, and leaves us with the parting words, “I don’t know. I think three steps may just be a little too much ladder for me.” I honestly don’t know how someone that indecisive even manages to dress himself in the morning.—Pustuli0
18.
A pleasant lady walked into the bike store I work at and asked us to help take her daughter’s bike out of the car to find out why it wasn’t riding as well as it had been when she got it. I stride over to her minivan and lug out a beautiful, spotless blue Bianchi.
Looked like it had been ridden maybe twice. Brakes were snappy, shifting was crisp, chain had zero rust and zero stretch. The bike was basically good as new. Except the tires were empty. I asked her when her daughter filled them last.
“You have to fill them?”—cr4m62
19.
I worked at a help desk…one time a lady called in complaining she “charged her internet all night, and now it won’t work once she unplugged it from the modem”…—Thepeoplesman
20.
Customer: “$11.50?!? The deal says any two footlong sandwiches for $12!”
Me: “Yes, but one of the sandwiches you got had a regular price of $5.50 so it was cheaper any–”
Customer: “Thats ridiculous!! I want to see a manager- actually forget it. I’m never coming back!”—greywolf248