Retail Workers Dish On The Rude Customers Who Almost Made Them Go Off

11.

I’m hard of hearing (virtually no hearing in my right ear after the flu took it; I wear a hearing aid on that side) and after a customer noticed my hearing aid, she said “I didn’t realize they hire deaf people here, and I don’t want little miss deaf and dumb serving me.

Not cool, lady. –kristenmkw

12.

Worked at a clothing store. A woman tried to return something she clearly worn, washed and ruined. We told her there was no way we could accept it and she demanded to speak to the manager. Manager came out, told her the same and this woman left screaming that she hoped “the store would burn down with us in it.” –sprinkles67

13.

Some of our freezers went down and we had to pull stuff out a put it in the storage freezer. We had pallets and trying to get everything done fast. It was a whole ordeal. I was cold, wet, annoyed. This lady in a electric cart that smelled like shit got mad because we were “in the way” and said, “I’m so tired of the laziness in this store! This is bullshit!” And before I could stop myself, I just yelled, “well, you smell like shit!” I’m so surprised I did not get into trouble. I would completely understand if I did. –gigabytestarship

14.

On Christmas Eve.

Customer walks up and says “I think it’s terrible that you have to work today. WHY do you have to work today?!”

Me: Because people like you come here.

Yeah, she complained to my boss. –bentnotbroken96

15.

Worked at K-Mart, sporting goods and toys to be specific, during my high school and early college years. and people would often pull the “I found this product under this tag for a lower price so does I mean I get it at that price?” Well, this one woman did this and would not let up. She had a football that rung up $30 but wanted it at the price of that tag where she “found” the product for $5 which was a fishing lure.

  • I told her that I can not price match based on that.

  • “What can you price match based on?”

  • I tell her.

  • “So you won’t price match this even though it was sitting there under the wrong tag?”

  • No, I cannot I am sorry.

  • “I’ve had it done before! I’ve seen it done before so I know it can be done.”

  • Explain again how the price match policy works. We go round and round for about 10 minutes before she pulls the..

  • “Let me speak to your manager.”

At this point I am pretty angry but reserved. I call my manager and then leave briefly to go get him and tell him about the customer and their complaint. We walk back to the counter and she tells him the same things she’s been telling me. He says “Sorry about that ma’am and does a price override and gives it to her for the $5.” After payment, the manager walks back. The customer gives me a snarky “Fuck you” look and walks away with her purchase.

FUCK YOU BRUCE!

FUCK YOU BITCH!

I was just doing my job and then I ended up looking like the asshole. No wonder K-Mart failed. –el_monstruo

16.

Card machine was a bit slower than usual.

Man: “This is terrible!”

Me: “Yeah.”

Man: “You should fix this machine!”

Me: “Yeah, we should.”

Man: “Or replace it! This is a disgrace!”

Me: “Yeah, that’s an option too.”

Man: “… You should be ASHAMED!”

Me: “Yeah I am kind of embarrassed.”

Man: “Other stores don’t have this issue.”

Me: “That’s because they’re better than us.”

*Card payment goes through.

Man: “This was terrible!”

Me: “Yeah. Awful. Sorry for your trouble, sir.”

Man walks off grumbling to himself.

Mrsjtkirk

17.

A friend worked at a really busy Mcdonald’s, and one time a customer kinda threw the money at her disdainfully because they had taken too long to serve her. My friend let her anger get the best of her and threw the change back at her. The customer asked to speak to the manager to complain, and after she told him what had happened, he said that she shouldn’t have thrown the money at his employee if he didn’t want the change thrown back at her. The woman was outraged and threatened with vague consequences, but the manager was like, “what are you gonna do, boycott Mcdonalds? I think the company will survive that hard blow.” –rosapalmera

18.

I worked with a guy who punched a customer once.. He was standing at the register and a customer came into return a set of tools and literally threw the set down on the counter causing screw drivers and tools to fly across the counter and hitting the employee.. –greeneyeded

19.

I worked in the warehouse at a very popular hunting, fishing, camping, and outdoor activity chain that’s known for being very large with large fish tank inside. We had this huge jerk of a dude in his 50’s who wanted a very specific specific duck lure. We didn’t have it in the floor because it was so randomly specific so I was sent to the back to look for it with a girl from hunting. It turned out we didn’t have it in the warehouse but instead it was in one of our shipping containers behind the store. So me and the girl go to look for it and opened the shipping the container to be greeted with large boxes wall to wall all the way to the back. Realizing that the duck lure must be in the back this poor girl jumped up and army crawled across the tops of the boxes all the way to the back of this shipping container and threw the lure over the boxes before crawling back. All of this was in the middle of a winter snow storm next to a highway. We finally get the lure, lock everything up, and head back only to find the customer had left. –TheVapingPug

20.

So many I can’t even point one out, from “Go get me a ( insert out-of-stock product here ) now, right now or i’ll make you lose your job!” to ” Didn’t you ear what I said? Are you dumb or def?”

Bonus round: ” Check out that guys ass, I would tap that”, and I’m like: uhh thanks, I guess… But if you tap my ass, I’ll tap your face. –TudoCasual