32 Ridiculous Things Customer Service Workers Have Had To Explain To Adults


“That I couldn’t help them diagnose their internet connectivity issues if they don’t find their modem’s power cord.” –bradpittisnorton


“Here are a few favorites as a bartender:

A drink is LIQUID. Bad Idea to shake it around.
Yes, the “no smoking” sign also applies to people who are addicted.
Yes, the people on the tables around you are drunk. And No, I’m not going to kick them out. (srsly, what were they expecting when entering a bar at 2am?)
You still have to pay the entire meal, even though you only ate half of it. (especially because they asked us to pack other half for them to take home.)
No you’re not allowed to test our liquor by taking a shot unless you buy a shot.
The kitchen door as well as the backroom door are closed for a reason and that reason is not to hide “the good stuff”
Your kid is not going to get alcohol from me. Most of the time I can kinda understand the question, as legal drinking age when accompanied by your parents is only 14 for light beverages here in Austria, but that kid looked like it still went to primary school! And I don’t care that it’s his birthday.
No we’re not running an illegal smuggling business in the back, you just watch too many movies.
No you can’t pay in {insert weird Cryptocurrency here}
I don’t know your “regular”. You’ve been here twice, and one of those times I wasn’t even working.” –JuFo2707


“My business is not a charity. We don’t give you whatever you want just because you have a sad story.” –daubignylee


“That owning a Fitbit does not make you skinny and today I had to explain to a couple that just because the amazon echo box doesn’t state that it uses wifi. It will still use it as it needs it to be a smart home device.” –Stinkfist4


“That you can’t return the shorts that you’re currently wearing.” –Daritone


“I understand you want to protect your personal information but I cannot send you what you want unless you give me your address!” –ValuableMine9


“A very pissed high society woman came to the store saying her brand new $3000  Microsoft surface bought by her husband was defective because she could not get internet when she was on the move. I wondered if she had a version with a 3g/4g Sim card but quickly realized she was talking about wifi. I tried explaining to her how wifi works and that she could not use her own wifi outside her house but could share her smartphone internet connection. She would have none of it. She said I was lying to her and making fun of her and asked to speak to my manager who then proceeded to tell her the exact same thing. She left almost screaming.” –NeededMonster


“I worked at the airport and someone wanted to go through TSA with a 2 liter bottle of Coca Cola. I calmly explained that liquids weren’t allowed through security. The man gave the most genuine chuckle I’ve ever heard and said “oh! This isn’t Coca Cola! It’s gasoline!” –pink_highlight


“You can’t change your baby on an unoccupied table in a restaurant.” –shicole3


“I used to work at Aaron Brothers, they had the famous buy a frame get another for a penny sale. People would try to return one frame, which obviously isn’t allowed because then you’re getting one frame for a penny. You have to return both frames. Seeing the blank stare of confusion as I explained that to people was always entertaining.” –aleighslo