Fast Food Workers Are Sharing Their Real-Life “Sir, This Is A Wendy’s” Moments (15 Stories)


“Worked at a small roadside produce place. My boss had a few different stalls so I was often left to run the stall myself. I remember this lady walked up. ‘Do you have any tomatoes.’ ‘Sorry we don’t.’ ‘But the place down the street has them.’ ‘Then go there.'” — UniverseBear


“My family runs a concessions trailer at fairs. LOTS of great stories but this one always sticks out. We have a giant 16-bay steam table directly in front of the serving counter. It’s old and some pans don’t sit quite right so there’s always a bit of steam leaking out. Our trailer is built around one item, empanadas (not really but similar), the trailer is even called that. All the signs advertise empanadas in big letters. So one day it’s like 90˚ out and sweat is just running off of all of us. We’re packed, the line is running down the street, and we’re eight servers deep at the window. Customer comes up to the window, after standing in line for probably fifteen minutes, sees us with soaked shirts and headbands, steam pouring out of the table and they ask, ‘What flavors of Ice Cream do you have?'” — fullofpaint


Work at Panera. Guest calls in from car, several people in background, all giving orders for a pick up. First order is something simple, next order is an item we don’t carry. A salmon dish of some kind. I know there are some regional Paneras that have or have had salmon. We are not one of them. So I let them know, ‘Hey, I’m sorry but we don’t carry salmon. Maybe-‘ and the person on the other end of the phone cuts me off and starts getting really aggressive. ‘Yes you do! YOU DO!’ they scream. But I don’t. We don’t. So then I’m like, ‘Hey, maybe you’re thinking of another chain. We are very similar to-‘ and I start to list off some other places, and they cut me off again screaming, ‘I KNOW YOU HAVE FUCKING SALMON! WHAT THE FUCK! I ATE IT JUST THE OTHER DAY!’ And at this point I’m just being honest with them and say, ‘Hey man, I don’t really need this attitude. We don’t have salmon. I can’t make the dish for you. You have us confused with someone else.’ There’s a long silence and finally someone (not the person who’s been yelling) says, ‘Wait, this isn’t *insert some totally not Panera sounding place that I don’t remember here*?’ ‘No.’ And then everyone in the car starts yelling at each other, and I hang up. Customer service is the worst.” — maxcrabb


“I worked in a Jimmy John’s. A dude in a military uniform came in asking about a military discount. Told him we don’t give military discounts, to which he proceeded to flip out, pull out his phone and start recording a video, ranting about how we won’t give him his military discount like he deserves.” — SolarisIX


“I used to manage a Del Taco during my high school teenage years, we had an older man come in once a month and drive straight through the speaker to our window. At said window he’d look at me until I came over, start ordering Starbucks, then midway through realizing it was a Del Taco and drive off. Once a month, every month, for 2 years.” — BigOlSmelly

More server horror stories: